All refunds will be processed within 2-3 days of receiving the merchandise back at our warehouse. The refunds can be made in form of Store Credits, Store Credits are the fastest way of refund, they are a form of money with no expiry date and no limitations on their usage and they are usually processed immediately on confirmation.
Prepaid orders will be refunded back directly into your account and COD orders will be refunded via NEFT transfer ( Please provide your account details for the same ) Please allow 5-6 days for the amount to reflect in your statements.
Our Policy:
Violet Vibes endeavors to ensure that every transaction at our website is seamless. We take great care in delivering our products and adhere to the highest quality standards. As a policy, we do not entertain returns on products delivered in perfect, undamaged condition. A product is only eligible for return under the following conditions-
- A wrong product has been dispatched and in the event that a product does not match the item selected during order confirmation
- If you identify a quality or a manufacturing defect on the received product.
- If the product is received in a damaged condition.